E-Hotel Hotel Portal
Experience Excellence in Hospitality
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Guest Satisfaction
Our Hotel Portal Service is a robust digital platform designed to enhance the booking and guest interaction experience. This all-in-one portal lets guests check room availability in real-time, make secure reservations, and access information about on-site services, dining, and activities.
For hotel staff, it simplifies management by centralizing guest communication, booking insights, and service requests. Seamlessly integrated with payment systems, it allows for direct, secure online transactions and provides advanced customization to showcase your hotel’s brand.
Quick Actions
Recent Activities
New booking received
2 minutes ago
Room 304 cleaned
15 minutes ago
Maintenance request - Room 201
1 hour ago
Notifications
Low inventory alert - Towels
Upcoming maintenance - Elevator
New staff training session scheduled
Booking Notification Process
Once a booking is made, the hotel/apartment will be contacted by E-Hotel to confirm the booking. The hotel will accept availability via extranet, meeting, phone, or email. If no cancellation policy is in place, E-Hotel will choose a policy on your behalf.
Payment Options
Guests can either pay directly on our website or pay at the hotel/apartment during their stay. It is the hotel’s choice to accept either of these options. In case of website payment, E-Hotel secures the payment. If payment is made at the hotel, the hotel is responsible for securing payment.
Hotels may offer discounts to guests who pay via the website to minimize the risk of no-shows or cancellations.
Pre-Payment Issues
In the case of payment failures or fraudulent payments, the hotel is responsible for ensuring proper payment arrangements are made. This helps to mitigate potential financial risks.
Revenue Overview
Occupancy Trends
Hotel Reservation/Request Form
Submit your request or reservation details here